PRIVACY POLICY
Updated at July 21st, 2023
Buzz (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal
information is collected, used, and disclosed by Buzz.
This Privacy Policy applies to our app, and its associated subdomains (collectively, our “Service”) alongside our
application, Buzz. By accessing or using our Service, you signify that you have read, understood, and agree to our
collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our
Terms of Service.
Definitions and Key Terminologies
To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, are
strictly defined as:
Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your
browser, provide analytics, and remember information about you such as your language preference or login
information.
Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to Buzz Web Services, (Abuja,
Nigeria), that is responsible for your information under this Privacy Policy.
Country: where Buzz or the owners/founders of Buzz are based, in this case, Nigeria
Customer: refers to the company, organisation or person that signs up to use the Buzz Service to manage the
relationships with your consumers or service users.
Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to
visit Buzz and use the services.
IP address: Every device connected to the Internet is assigned a number known as an Internet protocol (IP)
address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the
location from which a device is connecting to the Internet.
Personnel: refers to those individuals who are employed by Buzz or are under contract to perform a service on
behalf of one of the parties.
Personal Data: any information that directly, indirectly, or in connection with other information including a
personal identification number allows for the identification or identifiability of a natural person.
Service: refers to the service provided by Buzz as described in the relative Terms and on this platform.
Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who
provide our content or whose products or services we think may interest you.
App/Application: Buzz app, refers to the SOFTWARE PRODUCT identified above.
You: a person or entity that is registered with Buzz to use the Services.
What Information Do We Collect?
We collect information from you when you visit our app, register on our site, place an order, subscribe to our
newsletter, respond to a survey or fill out a form.
- Name / Username
- Phone Numbers
- Email Addresses
- Debit/credit card numbers
- Age
- Password
We also collect information from mobile devices for a better user experience:
- Location (GPS): Location data helps us to properly locate the closest events to you, at all times.
- Camera (Pictures): Granting camera permission allows the user to upload any picture, straight from the
camera on their mobile device.
- Photo Gallery (Pictures): Granting photo gallery access allows the user to upload any picture from their
photo gallery.
When does Buzz use end user information from
third parties?
Buzz will collect End User Data necessary to provide the Buzz Service to our customers. End Users may voluntarily
provide us with this information.
When does Buzz use customer information from
third parties?
We receive some information from the third parties when you contact us. For example, when you submit your email
address to us to show interest in becoming a Buzz customer, we receive information from a third party that provides
automated fraud detection services to Buzz. We also occasionally collect information that is made publicly available
on social media websites. You can control how much of your information social media websites make public by
visiting these websites and changing your privacy settings.
Do we share the information we collect with third
parties?
We may share the information that we collect, both personal and non-personal, with third parties such as advertisers,
contest sponsors, promotional and marketing partners, and others who provide our content or whose products or
services we think may interest you. We may also share it with our current and future affiliated companies and
business partners, and if we are involved in a merger, asset sale or other business reorganisation, we may also share
or transfer your personal and non-personal information to our successors-in-interest.
We may engage trusted third party service providers to perform functions and provide services to us, such as hosting
and maintaining our servers and the app, database storage and management, email management, storage marketing,
credit card processing, customer service and fulfilling orders for products and services you may purchase through
the app. We will likely share your personal information, and possibly some non-personal information, with these
third parties to enable them to perform these services for us and for you.
We may share portions of our log file data, including IP addresses, for analytics purposes with third parties such as
web analytics partners, application developers, and ad networks. If your IP address is shared, it may be used to
estimate general location and other technographics such as connection speed, whether you have visited the app in a
shared location, and type of the device used to visit the app. They may aggregate information about our advertising
and what you see on the app and then provide auditing, research and reporting for us and our advertisers.
We may also disclose personal and non-personal information about you to government or law enforcement officials
or private parties as we, in our sole discretion, believe necessary or appropriate in order to respond to claims, legal
process (including subpoenas), to protect our rights and interests or those of a third party, the safety of the public or
any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to otherwise comply with
applicable court orders, laws, rules and regulations.
Where and when is information collected from
customers and end users?
Buzz will collect personal information that you submit to us. We may also receive personal information about you
from third parties as described above.
How Do We Use The Information We Collect?
Any of the information we collect from you may be used in one of the following ways:
- To personalise your experience (your information helps us to better respond to your individual needs).
- To improve our app (we continually strive to improve our app offerings based on the information and
feedback we receive from you).
- To improve customer service (your information helps us to more effectively respond to your customer
service requests and support needs).
- To process transactions.
- To administer a contest, promotion, survey or other site feature.
- To send periodic emails.
How Do We Use Your Email Address?
By submitting your email address on this app, you agree to receive emails from us. You can cancel your
participation in any of these email lists at any time by clicking on the opt-out link or other unsubscribe option that is
included in the respective email. We only send emails to people who have authorised us to contact them, either
directly, or through a third party. We do not send unsolicited commercial emails, because we hate spam as much as
you do. By submitting your email address, you also agree to allow us to use your email address for customer
audience targeting on sites like Facebook, where we display custom advertising to specific people who have
opted-in to receive communications from us. Email addresses submitted only through the order processing page will
be used for the sole purpose of sending you information and updates pertaining to your order. If, however, you have
provided the same email to us through another method, we may use it for any of the purposes stated in this Policy.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe
instructions at the bottom of each email.
How Long Do We Keep Your Information?
We keep your information only so long as we need it to provide Buzz to you and fulfil the purposes described in this
policy. When an End User violates our community guidelines, they may have their account deleted, in this case we
will always part with all of your data from our systems. This is also the case for anyone that we share your
information with and who carries out services on our behalf. When we no longer need to use your information and
there is no need for us to keep it to comply with our legal or regulatory obligations, we’ll either remove it from our
systems or depersonalise it so that we can't identify you.
Account Deletion
End Users may choose to no longer have and operate their accounts on Buzz. In the case that a User no longer wants
to have an account on our app, they can go ahead and “delete” their account. The User will be required to fill in a
form, with details about their account (i.e. username and password) and their reason for leaving (this part will not be
required of the Users). After we receive the form, the User can expect their account and all their data to be cleared
from our systems within 1-3 days.
How Do We Protect Your Information?
We implement a variety of security measures to maintain the safety of your personal information when you place an
order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied
sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our
Payment gateway providers database only to be accessible by those authorised with special access rights to such
systems, and are required to keep the information confidential. After a transaction, your private information (credit
cards, social security numbers, financials, etc.) is never kept on file. We cannot, however, ensure or warrant the
absolute security of any information you transmit to Buzz or guarantee that your information on the Service may not
be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or managerial safeguards.
Could my Information be Transferred to other
Countries?
Buzz is incorporated in Nigeria. Information collected via our app, through direct interactions with you, or from use
of our help services may be transferred from time to time to our offices or personnel, or to third parties, located
throughout the world, and may be viewed and hosted anywhere in the world, including countries that may not have
laws of general applicability regulating the use and transfer of such data. To the fullest extent allowed by applicable
law, by using any of the above, you voluntarily consent to the trans-border transfer and hosting of such information.
Is the Information Collected Through the Buzz
Service Secure?
We take precautions to protect the security of your information. We have physical, electronic, and managerial
procedures to help safeguard, prevent unauthorised access, maintain data security, and correctly use your
information. However, neither people nor security systems are foolproof, including encryption systems. In addition,
people can commit intentional crimes, make mistakes or fail to follow policies. Therefore, while we use reasonable
efforts to protect your personal information, we cannot guarantee its absolute security. If applicable law imposes any
non-disclaimable duty to protect your personal information, you agree that intentional misconduct will be the
standards used to measure our compliance with that duty.
Can I Update or Correct my information?
The rights you have to request updates or corrections to the information Buzz collects depend on your relationship
with Buzz. Personnel may update or correct their information as detailed in our internal company employment
policies.
Customers have the right to request the restriction of certain uses and disclosures of personally identifiable
information as follows. You can contact us in order to (1) update or correct your personally identifiable information,
(2) change your preferences with respect to communications and other information you receive from us, or (3) delete
the personally identifiable information maintained about you on our systems (subject to the following paragraph), by
cancelling your account. Such updates, corrections, changes and deletions will have no effect on other information
that we maintain, or information that we have provided to third parties in accordance with this Privacy Policy prior
to such update, correction, change or deletion. To protect your privacy and security, we may take reasonable steps
(such as requesting a unique password) to verify your identity before granting you profile access or making
corrections. You are responsible for maintaining the secrecy of your unique password and account information at all
times.
You should be aware that it is not technologically possible to remove each and every record of the information you
have provided to us from our system. The need to back up our systems to protect information from inadvertent loss
means that a copy of your information may exist in a non-erasable form that will be difficult or impossible for us to
locate. Promptly after receiving your request, all personal information stored in databases we actively use, and other
readily searchable media will be updated, corrected, changed or deleted, as appropriate, as soon as and to the extent
reasonably and technically practicable.
If you are an end user and wish to update, delete, or receive any information we have about you, you may do so by
contacting us. We receive and respond to emails sent to and from our official help email address:
reachbuzztechng@gmail.com.
Personnel
If you are a Buzz worker or applicant, we collect information you voluntarily provide to us. We use the information
collected for Human Resources purposes in order to administer benefits to workers and screen applicants.You may
contact us in order to (1) update or correct your information, (2) change your preferences with respect to
communications and other information you receive from us, or (3) receive a record of the information we have
relating to you. Such updates, corrections, changes and deletions will have no effect on other information that we
maintain, or information that we have provided to third parties in accordance with this Privacy Policy prior to such
update, correction, change or deletion.
Sale of Business
We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer of all or
substantially all of the assets of Buzz or any of its Corporate Affiliates (as defined herein), or that portion of Buzz or
any of its Corporate Affiliates to which the Service relates, or in the event that we discontinue our business or file a
petition or have filed against us a petition in bankruptcy, reorganisation or similar proceeding, provided that the third
party agrees to adhere to the terms of this Privacy Policy.
Affiliates
We may disclose information (including personal information) about you to our Corporate Affiliates. For purposes
of this Privacy Policy, "Corporate Affiliate" means any person or entity which directly or indirectly controls, is
controlled by or is under common control with Buzz, whether by ownership or otherwise. Any information relating
to you that we provide to our Corporate Affiliates will be treated by those Corporate Affiliates in accordance with
the terms of this Privacy Policy.
Governing Law
This Privacy Policy is governed by the laws of Nigeria without regard to its conflict of laws provision. You consent
to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under
or in connection with this Privacy Policy except for those individuals who may have rights to make claims under
Privacy Shield, or the Swiss-US framework.
The laws of Nigeria, excluding its conflicts of law rules, shall govern this Agreement and your use of the app. Your
use of the app may also be subject to other local, state, national, or international laws.
By using Buzz or contacting us directly, you signify your acceptance of this Privacy Policy. If you do not agree to
this Privacy Policy, you should not engage with our app, or use our services. Continued use of the app, direct
engagement with us, or following the posting of changes to this Privacy Policy that do not significantly affect the
use or disclosure of your personal information will mean that you accept those changes.
Your Consent
We've updated our Privacy Policy to provide you with complete transparency into what is being set when you visit
our site and how it's being used. By using our Buzz, registering an account, or making a purchase, you hereby
consent to our Privacy Policy and agree to its terms.
Links to Other Websites
This Privacy Policy applies only to the Services. The Services may contain links to other websites not operated or
controlled by Buzz. We are not responsible for the content, accuracy or opinions expressed in such websites, and
such websites are not investigated, monitored or checked for accuracy or completeness by us. Please remember that
when you use a link to go from the Services to another website, our Privacy Policy is no longer in effect. Your
browsing and interaction on any other website, including those that have a link on our platform, is subject to that
website’s own rules and policies. Such third parties may use their own cookies or other methods to collect
information about you.
Advertising
This app may contain third party advertisements and links to third party sites. Buzz does not make any
representation as to the accuracy or suitability of any of the information contained in those advertisements or sites
and does not accept any responsibility or liability for the conduct or content of those advertisements and sites and
the offerings made by the third parties.
Advertising keeps Buzz and many of the websites and services you use free of charge. We work hard to make sure
that ads are safe, unobtrusive, and as relevant as possible.
Third party advertisements and links to other sites where goods or services are advertised are not endorsements or
recommendations by Buzz of the third party sites, goods or services. Buzz takes no responsibility for the content of
any of the ads, promises made, or the quality/reliability of the products or services offered in all advertisements.
Cookies for Advertising
These cookies collect information over time about your online activity on the app and other online services to make
online advertisements more relevant and effective to you. This is known as interest-based advertising. They also
perform functions like preventing the same ad from continuously reappearing and ensuring that ads are properly
displayed for advertisers. Without cookies, it’s really hard for an advertiser to reach its audience, or to know how
many ads were shown and how many clicks they received.
Cookies
Buzz uses "Cookies" to identify the areas of our app that you have visited. A Cookie is a small piece of data stored
on your computer or mobile device by your web browser. We use Cookies to enhance the performance and
functionality of our app but are non-essential to their use. However, without these cookies, certain functionality like
videos may become unavailable or you would be required to enter your login details every time you visit the app as
we would not be able to remember that you had logged in previously. Most web browsers can be set to disable the
use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our app correctly or
at all. We never place Personally Identifiable Information in Cookies.
Blocking and disabling cookies and similar
technologies
Wherever you're located you may also set your browser to block cookies and similar technologies, but this action
may block our essential cookies and prevent our app from functioning properly, and you may not be able to fully
utilise all of its features and services. You should also be aware that you may also lose some saved information (e.g.
saved login details, site preferences) if you block cookies on your browser. Different browsers make different
controls available to you. Disabling a cookie or category of cookie does not delete the cookie from your browser,
you will need to do this yourself from within your browser, you should visit your browser's help menu for more
information.
Payment Details
In respect to any credit card or other payment processing details you have provided us, we commit that this
confidential information will be stored in the most secure manner possible.
Kids' Privacy
We do not address anyone under the age of 13. We do not knowingly collect personally identifiable information
from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us
with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone
under the age of 13 without verification of parental consent, We take steps to remove that information from Our
servers.
Changes To Our Privacy Policy
We may change our Service and policies, and we may need to make changes to this Privacy Policy so that they
accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (for example,
through our Service) before we make changes to this Privacy Policy and give you an opportunity to review them
before they go into effect. Then, if you continue to use the Service, you will be bound by the updated Privacy Policy.
If you do not want to agree to this or any updated Privacy Policy, you can delete your account.
Third-Party Services
We may display, include or make available third-party content (including data, information, applications and other
products services) or provide links to third-party websites or services ("Third- Party Services").
You acknowledge and agree that Buzz shall not be responsible for any Third-Party Services, including their
accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect
thereof. Buzz does not assume and shall not have any liability or responsibility to you or any other person or entity
for any Third-Party Services.
Third-Party Services and links thereto are provided solely as a convenience to you and you access and use them
entirely at your own risk and subject to such third parties' terms and conditions.
Tracking Technologies
Google Maps API: Google Maps API is a robust tool that can be used to create a custom map, a searchable map,
check-in functions, display live data synching with location, plan routes, or create a mashup just to name a few.
Google Maps API may collect information from You and from Your Device for security purposes. Google Maps API
collects information that is held in accordance with its Privacy Policy
Cookies: We use Cookies to enhance the performance and functionality of our platform but are non-essential to
their use. However, without these cookies, certain functionality like videos may become unavailable or you would
be required to enter your login details every time you visit the platform as we would not be able to remember that
you had logged in previously.
Contact Us
Don't hesitate to contact us if you have any questions and/or complaints. Via Email: reachbuzztechng@gmail.com